Orchard Cleaning Services
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Sales and Client Service Representative
Traverse City, Michigan
This application should take no more than 5 minutes to complete - we may have opportunities to hire same day or next day for the right fit!
By Submitting this application I understand that Orchard Cleaning Services requires its employees to adhere to the highest standards of business and personal ethics and responsibility.
I further understand and agree that this application is not a contract of employment.
I understand and agree that Orchard Cleaning Services adhere to a policy of employment at will which means that either I, or the employer, may terminate my employment at any time, or for any reason, consistent with application of state and federal law.
I further understand that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is in a written employment contract naming me and signed by the President of Orchard Cleaning Services.
I understand that to be employed, I must be lawfully authorized to work in the country I am applying within and must show the employer documents to prove this.
I understand that Orchard Cleaning Services may investigate my work and personal history and verify the information provided in this application, on related documents or information obtained through other sources and I hereby authorize such investigation.
I authorize all individuals, schools, firms and business named in this application or in other documents or interviews, except my current employer if I have so designated in this application, to provide complete and accurate information regarding my relationship with them to Orchard Cleaning Services.
I further release those individuals, schools, firms and business and Orchard Cleaning Services from any and all liability for damage for providing or requesting such information.
I certify that all of the information provided in the entire application process including any information provided in addition to this application including, but not limited to, information provided in resumes or interviews is true and correct.
I understand that if there is any falsification or omission, this may lead to Orchard Cleaning Services’s refusal to hire me or a determination, at any time, that my employment should be terminated.
Orchard Cleaning Services is an Equal Employment Opportunity Employer and considers all applicants without regard to race, color, religion, gender, national origin, age, marital status, veteran’s status, the presence of a mental, physical or sensory disability, sexual orientation, or any other legally protected status.
Employment shall be based solely on the needs of Orchard Cleaning Services and the qualifications of the individuals making application including their ability to fulfill the specific job requirements.
ABOUT THE JOB
Location: Traverse City, MI
Pay Range: $18–$22/hour
Are you an enthusiastic problem solver with a knack for organization and customer satisfaction? Do you thrive in a dynamic work environment where teamwork, initiative, and growth are key?
Join us as an Sales and Client Service Representative, where you’ll contribute to smooth office operations, seamless customer service, and a shared commitment to continuous improvement.
About Us
We’re a team that values efficiency, collaboration, and a commitment to excellence. We believe in building strong relationships—both within our team and with our clients—and we’re looking for someone who shares those values. At our core, we are committed to growth—not only for our business but also for our team members. If you’re seeking a workplace where you can develop your skills and thrive professionally, we’d love to have you on board.
Key Responsibilities
Administrative & Customer Support:
Answer phones, respond to emails, and assist clients with inquiries.Maintain organized records and handle customer preferences cheerfully.
Scheduling & Coordination:
Ensure all customer scheduling requests are fulfilled efficiently.Optimize technician routes and daily schedules to maximize capacity.Handle last-minute schedule changes due to absences or requests.
Sales & Lead Conversion:
Achieve and maintain a high lead-to-sale conversion rate. Assist with booking in-home estimates and follow up with undecided leads.
Team Collaboration & Office Maintenance:
Coordinate with cleaning technicians to resolve scheduling issues.Keep the office professional and well-organized.
The Ideal Candidate:
We’re looking for someone who embodies the qualities of an Ideal Team Player:
* You’re self-motivated, eager to learn, and driven to excel in a fast-paced environment.
* You value team success over personal accolades and are open to feedback.
* You demonstrate strong interpersonal skills, understanding how to effectively communicate and build relationships with team members and clients.
What We Offer
- Competitive Pay: $18–$22/hour based on experience.
- Benefits:
* Health, Dental, Vision Insurance, Table Health, Aflac, Dave Ramsey
* 80 hours of PTO per year
* Paid Birthday after 1 year of employment
* 401(k) with company match after one year of employment.
- Growth Opportunities:
We believe in investing in our team members’ professional development. From regular feedback and mentorship to opportunities for advancement, we’re here to help you reach your full potential.
- Supportive Work Environment:
A culture that values collaboration, growth, and celebrating achievements.
Minimum Qualifications
Proficient in computer skills, including database use and email communication. Friendly, articulate, and customer service-oriented. Previous sales or customer service experience preferred.Experience in scheduling or logistics is a bonus!
Ready to Grow with Us?
If you’re excited about the opportunity to work in a competitive but supportive environment that values growth, teamwork, and excellence, we encourage you to apply. Let’s build something amazing together!
OUR MISSION
While many may wonder what mission a cleaning company could have, we are clear. Our mission is to serve as many Northern Michigan families and businesses as possible with healthy, eco-friendly cleaning services. We are also dedicated to creating health and wellness while providing peace of mind to each Orchard Cleaning Services client.
BALANCE: Orchard Cleaning Services wants our staff to have balance! No more nights and weekends!
OUR CORE VALUES
At Orchard Cleaning Services our Core Values and Team Culture are VERY important to us!
OUR CULTURE
Orchard Cleaning Services LLC is dedicated to creating happy healthy futures!
FREQUENTLY ASKED QUESTIONS
Can I go and apply in person?
No need to. You can just submit the form online!
Are you currently hiring?
We're always on the lookout for great people though our openings tend to get filled quickly. It might be beneficial to act swiftly to make sure you don't miss out on a potential opportunity!
What if I already applied and haven’t heard back?
Don’t worry, your application is being processed. Give our staff some time to look over your information. You will be contacted if they decide to take your application to the next step in the process.
Benefits
Do You Offer Any Benefits or Incentives?
We are always striving to offer the very best job opportunities in the local area and always looking to add more benefits! We currently offer:
Health, Dental, Vision Insurance, Table Health, Aflac, Dave Ramsey, Paid Holidays
Paid vacation - 80 hours PTO
Paid Birthday after 1 year of employment
401k with company matching after 1 year of employment and 1000 hours worked
JOIN OUR Orchard Cleaning Services FAMILY